Returns & Exchanges
At Tundra Dip, we want you to be completely satisfied with your manicure experience. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on all eligible beauty products.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and a brief explanation of why you would like to return or exchange your Tundra Dip items.
- 2.Prepare the Package
Ensure the products are in their original packaging and securely sealed to prevent leaks during transit, as we cannot accept heavily used or damaged items.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days of receiving your label.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.